The Commission Model @ The Feinstein Group

Explained

Our aim is to professionalize one of the only industries in the world that has no guaranteed income for the service provider, (i.e., the hospitality industry). We have adopted a service model that utilizes a sales commission for every dollar sold for an employee, regardless of discount. This commission-based system has been in use for decades.

Our commission approach is modeled after the system developed by Fire and Vine Hospitality in Seattle, Washington. In implementing this model we worked diligently to ensure ALL service staff members make at minimum what they were before we launched this compensation model. Instead, we are seeing that everyone is actually making much more. Indeed, our data indicates all wages increased in non-commissioned roles. We recognize that this model represents a paradigm shift. But, at a time when so many find it difficult to sustain a livelihood in the hospitality industry, our model uses a unique pay system to ensure all employees obtain a living wage and are properly compensated for their efforts. If you go to a car salesman to get a car, and it doesn’t go the way you had planned, you don’t get the opportunity to hurt the individual’s income. Inexplicably, that is the standard in the hospitality industry. We want to change that. Permanently. Below we have set forth the math and documentation behind our compensation models, accompanied by employee testimonies, and the general overview of how our company compensates its people So that our hospitality individuals have a stable and steady income.

We were asked to speak at the Florida Restaurant and Lodging Association on a panel with other restaurateurs that have rolled out the same model. We spoke to 500 restauranters, including large corporate chains. We anticipate this model will begin to get implemented all over the state. This is because the truth of the matter is we aren’t competing with other restaurants for staff, we are competing for staff with Amazon, Google, and Big Companies with fat bottom lines. This model ensures us to be able to attract top talent while always putting the employees first.

A Message From Our Owners + Staff